A & F VENTUREZ

📋1. PROJECT OVERVIEW

Project Name: A & F VENTUREZ

Project Type: Comprehensive Business Management System

Modules Covered:

📝2. GENERAL TERMS

2.1 Definitions

• "Client" refers to A & F VENTUREZ
• "Service Provider" refers to the development/implementation team
• "System" refers to the complete software solution
• "Deliverables" refers to all modules and documentation

2.2 Project Duration

• Timeline to be mutually agreed upon based on scope finalization
• Milestone-based delivery approach
• Regular progress updates and reviews

🎯3. SCOPE OF WORK

3.1 Inclusions

• Development of all specified modules
• System integration and testing
• User training and documentation
• [X] months of post-deployment support
• Bug fixes during warranty period

3.2 Exclusions

• Third-party software licenses (unless specified)
• Hardware procurement
• Data migration from legacy systems (unless specified)
• Features not explicitly mentioned in approved scope

🤝4. RESPONSIBILITIES

4.1 Client Responsibilities

• Provide timely access to required information
• Assign key stakeholders for decisions
• Review and approve deliverables within agreed timelines
• Provide necessary infrastructure and access
• Timely payment as per agreed schedule

4.2 Service Provider Responsibilities

• Deliver modules as per specifications
• Maintain code quality and documentation standards
• Provide regular project updates
• Ensure data security and confidentiality
• Offer post-deployment support

⚖️5. INTELLECTUAL PROPERTY

• License terms for the system
• Rights to customizations and modifications
• Third-party component licenses

🔒6. CONFIDENTIALITY

• Both parties agree to maintain confidentiality of sensitive information
• Non-disclosure of business processes, data, and proprietary information
• Data protection compliance (GDPR, local regulations)

🛡️7. DATA SECURITY & PRIVACY

• Implementation of industry-standard security measures
• Regular backups and disaster recovery procedures
• User access controls and authentication
• Compliance with applicable data protection laws
• Encryption of sensitive data

🔧8. SUPPORT & MAINTENANCE

8.1 Warranty Period

• [X] months free support post-deployment
• Bug fixes and critical updates included

8.2 Post-Warranty Support

• Annual Maintenance Contract (AMC) terms
• Support response times (SLA)
• Update and upgrade policies

🔄9. CHANGE MANAGEMENT

• Change request procedure
• Impact assessment on timeline and cost
• Approval process for scope changes
• Documentation of all approved changes

✅10. TESTING & ACCEPTANCE

• User Acceptance Testing (UAT) procedures
• Acceptance criteria for each module
• Defect resolution process
• Sign-off requirements

⚠️11. TERMINATION CLAUSE

• Conditions for termination by either party
• Notice period requirements
• Payment obligations upon termination
• Handover procedures

📜12. LIABILITY & INDEMNIFICATION

• Limitation of liability clauses
• Indemnification terms
• Force majeure provisions
• Dispute resolution mechanism

✔️13. COMPLIANCE

• Adherence to labor laws (for payroll modules)
• Tax compliance requirements
• Industry-specific regulations
• Audit trail maintenance

📋14. GENERAL PROVISIONS

• Governing law and jurisdiction
• Amendment procedures
• Entire agreement clause
• Severability of terms